A written prescription with the diagnosis and what you’re ordering. For patients using a Medicare therapeutic shoe benefit, we’ll also need the certifying statement and relevant chart notes from the managing physician — we’ll tell you exactly what’s missing rather than sending the patient back to you blind.

We contact referred patients directly to schedule, usually within one business day. Appointment availability is typically within the same week. Urgent cases — call us and we’ll work them in.

We bill most major plans directly, including Medicare, Medicaid, Aetna, Blue Cross/Blue Shield, and Horizon NJ Health. Coverage and eligibility vary by plan and patient, and we verify before the appointment so there are no surprises for them or for you.

Yes. Custom-molded orthotics and modifications to extra-depth footwear are fabricated and adjusted on premises by our own team. Nothing is outsourced to a third-party lab, so turnaround is faster and adjustments don’t require another shipping cycle.

Yes. We confirm to your office what was dispensed and note anything clinically relevant we observed during the fitting. If something in the prescription doesn’t match what we’re seeing on the patient’s foot, we’ll call you before proceeding.

Give us a call. We’re happy to drop off or send business cards and referral information for your front desk, so your staff has our details on hand when a patient needs a fitting.